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Customers can delete their own accounts at any time using the following procedure:
| 1. | First the customer must log into his account using his e-mail address and the password specified during the registration. |
| 2. | If the store uses 3-column layout, the customer needs to click on the 'Delete profile' link in 'Your profile' menu box. If the store uses 2-column layout, he needs to select 'Your account' tab and click on the 'Delete profile' button there. The deletion confirmation screen will appear (Figure 6-12). |
 Figure 6-12: Deletion confirmation screen | 3. | If the customer confirms the intention to delete the account, the account is removed from the store database; otherwise it is left unchanged. |
| 4. | Account deletion notifications are sent to the former customer and the customer relations department of your store. |
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