Server Environment Information

The 'Environment' tab in the 'General settings' section (Figure 3-12) provides:

From time to time LiteCommerce checks if the store is available and answers HTTP requests at the licensed URL.

A test in the Environment info section simulates such a check. If this test fails and the version designated in the store's database does not coincide with the verified version (received as a result of the above test), this might mean that the server configuration settings need to be adjusted. In this case a message received as a result of such test, will be displayed in the 'Loopback test' field.

It would be a good idea to consult our support team and request further investigation.

Figure 3-12: Server environment information screen

Note: It is recommended that you have this information at hand when discussing various server setup issues with your hosting provider and LiteCommerce support teams, as it might be required for troubleshooting purposes.

LiteCommerce checks whether all the directories have permissions, which are required for correct operation of the store. You can view this information in the 'Directories permissions' section of the 'Environment' tab.

If you see 'OK' next to the directory names, it means the permissions for this directory and all its subdirectories are correct. If subdirectory permissions are not correct, you will see a 'subdirectories problems' message. Click the 'details>>' link to the right of the message to view the list of subdirectories, the permissions for which must be corrected.

When the 'Enable .htaccess verification system' option is enabled on the 'Security' tab, an additional section 'Security files verification' appears at the bottom of the 'Environment' tab.

Copies of your .htaccess files are stored in the database. This section allows to compare actual .htaccess files on the server with the ones stored in the database. If a file on the server has been modified (by you or by a malicious person trying to get access to the store), the verification will fail and a corresponding message will be displayed.

If it was you who modified the file, in order to save the newly modified file to the database, place a check mark in the check box next to the required file and click Update selected.

If you want to perform the opposite action - to copy the previous version of the file from the database to the server, you should place a check mark in the check box next to the required file and click Restore selected.