Configuring order status notifications

The AOM module provides a possibility to setup e-mail notifications of order status changes. You can choose to notify customers and/or the store administrator when order statuses change to a particular value ('Failed', 'Declined', 'Processed', 'Queued' or other, see the section 'Understanding LiteCommerce order life cycles' of this manual for more details).

In the 'Order life cycles' page of the 'Settings' menu locate the order status which requires e-mail notifications and place checkmarks in the corresponding 'E-mail Admin' and/or 'E-mail Customer' fields to enable administrator and customer notifications, respectively; then click on the 'Update' button to save your settings (Figure 6). To disable certain status change notifications, clear the corresponding checkboxes and click on the 'Update' button.

To enable all administrator status change notifications at once, place a checkmark in the box at the top of the 'E-mail Admin' column. For all customer status change notifications at once, use the box at the top of the 'E-mail Customer' column. To disable administrator or customer notifications, remove the checkmarks from the above-mentioned boxes. Click on the 'Update' button to save your settings.

Figure 6: Configuring e-mail notifications