Defining order life cycles

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In order to review and customize the list of available order statuses, select 'Order life cycles' section in the 'Settings' menu. This section contains a list of existing order statuses (Figure 4) sorted according to their 'Pos.' values.

You can change a name, corresponding notes and a position value of any available status or sub-status. Make the necessary modifications and click on the 'Update' button to save them.

<br> Figure 4: Original list of order statuses


Figure 4: Original list of order statuses

To add a new subsidiary status, scroll down to the end of the list of statuses and locate the form for new status addition (Figure 5). Type in the status name and corresponding notes, choose a status code from the list of unassigned codes and the parent status, and specify the 'Pos.' number of the status. 'Pos.' values define the order of sub-statuses of a given status - the lower the number, the closer to the top of the list the subsidiary status will appear. Review the details you have provided and click on the 'Add' button to create the sub-status. It will now appear in the list of statues and immediately become available throughout your shopping cart system.

<br> Figure 5: Adding a new status definition


Figure 5: Adding a new status definition

Notes:Primary statuses with sub-statuses defined have a square bracket mark to the left from their codes. Subsidiary statuses are located underneath their respective primary statuses and are denoted by colored background. You can hide sub-statuses of a certain primary status by clicking on the '[-]' mark next to the status code and expand the list of sub-statuses by clicking on the '[+]' mark.

To delete a sub-status or several statuses at once, place checkmarks in the corresponding fields in the right-side column, click on the 'Delete selected' button and confirm the deletion in the confirmation window. Only unused subsidiary statuses can be deleted, primary statuses and sub-statuses in use (marked with a red asterisk) cannot be deleted (Figure 6). To delete all unused subsidiary statuses at once, place a checkmark in the box at the top of the right-side column and click on the 'Delete selected' button.