Splitting an order

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In certain cases it can be useful to split an order into two and process the two orders separately. To split an order, open the ' Ordered products' page, then in the left column place checkmarks against the products you want to split into a separate order and click on the 'Split selected into new order' button (Figure 11). This operation takes effect immediately and cannot be undone.

The newly created order has a unique number and an 'Incomplete' status. It inherits customer information and shipping and payment methods from the parent order. Review new order details and then proceed to the 'Order info' tab to change the order status and process the order.

<br> Figure 11: Splitting an order


Figure 11: Splitting an order

Note:The 'Split selected into new order' button is disabled if there is only one product title in an order or if the order details have been edited and not saved. Review and save or cancel your order modifications before you can proceed with the order split operation.