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After you have successfully installed the AntiFraud module, click on the AntiFraud module link to enter the module's settings page.
Configuring AntiFraud module settings
The following settings are to be configured here:
| • | Antifraud Service URL: this setting contains the URL of the Antifraud Service provided to you by Qualiteam.biz. The URL is predefined; however it can be edited in case you get informed by the Qualiteam.biz of the service URL change. |
| • | Antifraud Service License key: enter here the License key provided to you when you purchased Antifraud Service subscription. |
| • | Antifraud Safe Distance (km): see the 'Understanding LiteCommerce Antifraud protection' section of this manual for details on this parameter; please note that the distance is defined in kilometers (1km = 5/8 mile, 1 mile = 1.609km). |
| • | Risk Factor threshold: this is a numeric value, which defines the minimal Risk Factor of potentially fraudulent orders. Orders that have a lower Risk Factor are considered trust-worthy. This parameter should normally be assigned a value between 2 and 10. See the 'Understanding LiteCommerce Antifraud protection' section of this manual for details on this parameter. |
| • | Order total threshold: this parameter defines the minimal order total (measured in the store's default currency) that is to be considered a high-risk purchase. |
| • | Suspicious order handling: here you can specify whether orders with a Risk Factor exceeding the Risk Factor threshold are to be processed manually or automatically. 'Manual processing' means that an order is assigned a 'Queued' (not 'Processed') status and further investigation can be performed before processing the order. |
Advanced options:
| • | Risk factor multiplier for orders exceeding order total threshold; |
| • | Risk factor multiplier for IP addresses used by multiple customers; |
| • | Risk factor multiplier for customers who have declined orders in their order histories; |
| • | Risk factor divider for customers with reliable order histories; |
| • | Risk factor extra points for customers coming from fraud-risk countries. |
You can mark some countries as "high risk" in the 'Countries' section of the Admin menu and the value of the "Risk factor extra points for customers coming from fraud-risk countries" option will be added to the risk factor value for an order from those countries.
These settings define a coefficient or extra points that should be applied to the Risk Factor calculated by the Antifraud Service, provided that the condition is met.
Example:
You set the following parameter values (refer to Figure 3):
Risk factor multiplier for orders exceeding order total threshold = 2
Risk factor divider for customers with reliable order histories = 3
Risk factor extra points for customers coming from fraud-risk countries = 4
Your old trust-worthy customer from a fraud-risk country decides to buy a big amount of products and his order total exceeds the order total threshold you defined. Antifraud Service evaluates his Risk Factor to be equal to 6. His adjusted Risk Factor will be:
((6 * 2) / 3)+4 = 8
After you finish modifying the module settings, click on the 'Update' button to save them. You can click on the 'Restore settings' link to restore the default settings of the module.
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