Manipulating existing product files

After you have added a file to the egoods product details, additional capabilities become available (Figure 6) in the 'Egoods' tab.

Start by locating the product file you want to review (Figure 6). You can update the file by specifying a different product file in the 'File' field. You can also change the delivery method by choosing a different option in the 'Delivery' field. Click on the 'Update file' button located underneath the product file details for your changes to take effect.

If a product file is configured to be delivered to your customers via e-mail, and some customer has difficulties receiving the e-mail attachment, you can manually generate a link for that customer to download the file from. This can also be useful if you wish to let a certain customer download a file for free without granting him particular membership rights. Under the 'Generate new download link' subtitle review the parameters of the download link to be created and click on the 'Add new link' button. The newly generated link will appear in the list of manually generated download links.

Note:

The link provides instant access to the file. If does not require a customer to log into his account at your store to download the file. See the 'Customer Zone' section of the manual for further details.

When no longer needed, the link can be deleted. Place a checkmark against the link(s) you want to delete and click on the 'Delete selected' button.

Figure 6: Product file parameters and settings