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Purchase procedure is basically the same as the regular procedure: a customer logs in, places a product in his shopping cart and goes through the checkout procedure. A notable difference is that Egoods with files associated to them cannot be purchased in multiple quantities. Even if you try to modify product quantity in the shopping cart, it will be reverted to one item.
| Note: | Egoods that do not have files associated with them can be purchased in multiple quantities. For example, you can purchase several PIN codes in one order. |
When a customer places an order on an egoods product and pays the order, he receives several e-mails: one being a regular order receipt and other e-mails containing the content ordered:
| • | If a product ordered is configured to be downloaded through a link, an e-mail message contains a link (or several links, if a product includes more than one file) to the product and download instructions. A customer does not need to log into your store in order to download the file, all he needs to do is follow the link provided. |
| • | If a product ordered is to be delivered via e-mail, an e-mail message has the product file(s) attached to it. |
| • | If a product purchased is equipped with a PIN code, additional e-mail is sent to the customer with the product's PIN code in it. |
Depending on the settings of the Egoods module, automatically generated product download links expire either after a certain amount of downloads or a certain period of time, or both. If an attempt is made to download a product using an expired link, a corresponding 'Access denied' message comes up in the user's browser.
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