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A gift certificate is identified by the eight-character gift certificate code. Each gift certificate is assigned one of the following changeable statuses:
| • | Pending - The customer has just ordered a gift certificate. Customers will not be able to pay with this certificate until it is active. If you use real-time credit card processing after the order is processed the gift certificate will be automatically activated. |
| • | Active - Use this option to activate the gift certificate. Only if the certificate is active customers can use it to make orders and pay using this certificate. |
| • | Disabled - This means one of the following: either the gift certificate was created but was not ordered, or the order failed. Use this option to temporarily disable a gift certificate as well, if necessary. |
| • | Used - This status is automatically set when a customer pays for an order with the gift certificate. |
| • | Expired - This status is automatically set if a customer tries to redeem the expired gift certificate. You can setup the gift certificate expiration period in the General settings / Gift cert. dialog. The default value is 24 months. |
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