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Ordering a Gift Certificate |
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To buy a gift certificate a customer has to click on 'Add to cart' link in the 'Gift certificates' menu. In the form provided the sender's and the recipient's name, a message, an amount and a delivery method have to be specified. Also an e-Card can be selected.
When your customer orders a gift certificate and the order becomes 'Processed' or 'Complete', the gift certificate status is automatically changed to 'Active'. You can also activate a gift certificate manually by changing its status to 'Active'. If the gift certificate is to be sent by e-mail, the corresponding e-mail is sent to the recipient when the gift certificate becomes 'Active'. Note that the gift certificate status is automatically set to 'Disabled' when the corresponding order is failed or declined. Customers can view active gift certificates which they have bought, on their profile page by clicking on the 'View Gift Certificates' button in the 'Active Gift Certificates' section.
Thus the customers can check whether the gift certificate has been spent or not.
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