Customer Zone

When Google Checkout module is enabled and configured, customers shop at the store as usual adding items to the shopping cart. When they view the contents of the cart, two checkout options are available: regular LiteCommerce checkout or Google Checkout.

After the customer clicks the 'Google Checkout' button the customer is redirected to Google Checkout where Google displays a Sign In/Sign Up page from which the customer can sign in to his or her existing Google account or create a new Google account. If the customer has recently been shopping with Google Checkout and has a valid cookie, the Sign In/Sign Up page does not appear, and the customer goes directly to a page where he or she can create an order - the Place Order page.

After the customer signs in, creating a new account if necessary, Google displays the Place Order page. The customer uses the controls of the Place Order page to choose an address to which he or she wishes the order to be shipped and a shipping option. If the customer has a gift certificate or a coupon code that he or she wishes to apply to the order, he or she can enter these codes using a field provided for this purpose on the Place Order page. After the customer selects a shipping address or enters a gift certificate or coupon code Google Checkout displays the results of merchant calculations on the Place Order page, updating the values dynamically if the customer changes the shipping address or the shipping option to be used.

Note:

Google allows three seconds for the store's calculations service to perform any necessary calculations and return a merchant-calculation-results response. If the merchant calculation fails for any reason, or if Google does not receive a response within three seconds, Google uses the backup tax and shipping values.

The customer submits the order by clicking the button 'Place your order now'. Immediately, a new order is created on the side of Google. Google sends the store a new-order-notification. After the notification is received, a new order is created in LiteCommerce with the status Queued.

Note:

If the 'Remove discounts and gift certificates from order' option is enabled, all the discount coupons and gift certificates the customer used to pay for the order will be removed from the order to eliminate the possibility of a negative subtotal. A corresponding note is displayed to the customers, asking them to provide the codes for discount coupons and gift certificates once again on the Google Checkout side.

Having successfully placed an order, the customer sees a Thank you message from Google and can return to the store. In the store, the customer sees a message confirming order placement and is provided with an invoice for the order. Next, he or she receives an order placement confirmation email from Google Checkout.