Sending messages

The 'Send message' subsection allows the merchant to send messages to the customer who placed the order. It contains a 'Message' text area, a 'Send e-mail to the customer' check box and a 'Send message' button.

To post a message to the customer's Google Checkout buyer account:

1.        Enter the text of the message into the 'Message' text area.

2.        Click the 'Send message' button.

The message will be posted. You should see a confirmation message at the top of the page.

If, in addition to posting the message to the customer's buyer account, you also wish to send the same message to the customer's email address, select the 'Send e-mail to the customer' check box before clicking the 'Send message' button.