Managing discount coupons

When you have created a coupon, you can review its details under the 'Discount Coupons' section of the 'Management' menu (Figure 20). Coupon details presented there include:

•	status ('Active', 'Disabled', or 'Used');

•	the bonus it offers;

•	bonus condition;

•	number of times the coupon has been used by customers;

•	coupon expiration date;

•	a list of orders where the coupon has been used.

You can use search filters to display active, used or disabled coupons. Select a status or a combination of statuses and click 'Show'. Only the coupons with relevant statuses will be displayed.

Figure 20-1: Using search filters for discount coupons

The presentation of a coupon depends on its status: 'used' coupons are displayed in red, while 'disabled' and expired coupons are crossed out.

To change the status of a coupon, in the 'Status' column select the new status from the drop-down list and then click on the' Update' button.

To see the details of an order associated with a coupon, click on the 'details>>' link next to the order information.

Figure 20-2: Managing discount coupons

To delete a coupon, you must first delete all the orders associated with it and then click on the 'Delete' button next to the coupon details. Coupons, which have orders associated with them, cannot be deleted.

Note:

If the status of an order is different from 'Completed' and 'Processed', then deleting the order automatically increases by one the amount of times the coupon can be used.